SHIPPING & DELIVERY
How long will it take for my order to be delivered?
We have a 2-3 day handling time .Standard shipping is between 3-5 business days and Express shipping is 1-2 business days. These shipping times may vary as it depends on Auspost, we cannot guarantee these times.
How much does it cost for delivery?
We offer free delivery within Australia on all orders $250 and above, (excl. GST). Orders under $250 will incur a $20+GST delivery charge.
What are the available shipping options?
Our shipping options include Standard shipping or Express shipping.
Does you deliver outside of Australia?
Unfortunately, not yet.
ORDERS
Can I change my order once it’s gone through?
Yes, these things can happen. As long as we haven't started making you order you will be all good. Just call 0498 671 238 within 12 hours of placing your order and we can change your order.
How do I cancel my order?
Just call 0498 617 238 or email sales@platinumlabelswa.com within 12 hours of placing your order.
Can I track my order?
Just call 0498 617 238 or email sales@platinumlabelswa.com to find out the status of your order. We also send you an email with your tracking number on it once your order is dispatched.
PAYMENT
What payment options can I use?
We take over-the-phone and online payments using Visa or Mastercard payment.